Coping with Organizational Information Technology Events: A Perceived Organizational Support and Relationship-Focused Coping Perspective

While in recent years there is an increasing interest researching individual technology acceptance and use based on the stress-coping perspective, relatively little attention has been paid to social-contextual factors as antecedents of coping strategies outcomes. The research proposal intended address this limitation. Specifically, drawing theory, organizational support conflict management, a model that incorporate perceived (POS) positive/negative relationship-focused proposed. POS key resource during stress expected influence employees’ primary secondary appraisals IT event, which turn affect their choices strategies, resulting or nonuse. By considering social aspect coping, proposed bring additional insights researchers practitioners.